Job Description
Bilingual Customer Service Representative - English - Spanish
Be the spark that brightens days and ignites your career with TTEC’s award-winning employment experience. As a Bilingual Customer Service Representative working in Barranquilla, Colombia, you’ll bring humanity to business.
What you’ll be doing
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve the customer’s issues before escalating to the next level, providing quick answers, consulting on products with compassion, and ensuring an exceptional experience.
During a typical day you’ll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
What you bring to the role
- 6 months or more of customer services experience
- High school diploma or equivalent
- Computer experience