Job Description
🚀 We're Hiring: Bilingual Desktop Support Specialist 🚀
📍 Location: Av. Bolognesi 228, Miraflores, Lima 15074, Perú (100% Onsite)
💼 Employment Type: Full-Time
🗣️ English Required – Advanced Level
Are you passionate about technology and enjoy helping users solve technical challenges? We're looking for a Bilingual Desktop Support Specialist to join a dynamic IT Operations team and provide exceptional technical support to end users.
What You'll Do
✔ Provide technical support via phone, ticketing systems, chat, and email
✔ Troubleshoot hardware, software, network, and system-related issues
✔ Diagnose and resolve technical incidents efficiently
✔ Escalate complex issues to specialized support teams when needed
✔ Document incidents and solutions accurately within the ticketing system
✔ Support Microsoft and Linux environments
✔ Assist with ...