Job Description
Job Title: Bilingual (French/English) Pension Administration Customer Service Technician
Role Type: New position
Aon is seeking a Bilingual (French/English) Pension Administration Customer Service Technician to become part of our growing team in Montreal.
Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.
What the day will look like
- Handling inbound and outbound calls from clients and their employees, including follow-up calls.
- Respond to questions from pension plan participants about benefits, eligibility, and pension options.
- Deliver reliable and timely details regarding pension plans and retirement benefits.
- Assist participants with pension documents, forms, and online portals.
- Handle client concerns and blocking issues professionally and emp...