Job Description
Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?
Do you have outstanding relationships and a creative streak?
If so, this role may be for you! We are looking for a Bilingual Help Desk Support Junior who will be responsible for treating incident and service request for customer equipment and Invoicing.
8 month contract with possibility of extension
Advantages
•Location: Montreal, Quebec
•Payrate: $28/h
•Global opportunities for professional growth and development
• Hybrid position
Responsibilities
Roles and Responsibilities:
~Responsible for providing user support and maintenance for agreed upon IT service levels.
Identify production issues, respond to support calls from business units, and managing production incidents from inception to resolution.
Continue to monitor applications and systems and escalate issues as req...
Do you have outstanding relationships and a creative streak?
If so, this role may be for you! We are looking for a Bilingual Help Desk Support Junior who will be responsible for treating incident and service request for customer equipment and Invoicing.
8 month contract with possibility of extension
Advantages
•Location: Montreal, Quebec
•Payrate: $28/h
•Global opportunities for professional growth and development
• Hybrid position
Responsibilities
Roles and Responsibilities:
~Responsible for providing user support and maintenance for agreed upon IT service levels.
Identify production issues, respond to support calls from business units, and managing production incidents from inception to resolution.
Continue to monitor applications and systems and escalate issues as req...