Job Description
Join our team as a Bilingual Technical Consultant specializing in HVAC systems. Deliver critical troubleshooting and install guidance to contractors, enhancing service efficiency and customer satisfaction.
This role requires a high school diploma and strong HVAC/R installation experience. You will diagnose and resolve system issues while providing technical support to field staff and contractors. Your customer service skills will be essential in guiding callers through troubleshooting and installation processes.
Key Responsibilities:
• Assist with troubleshooting and installation of HVAC/R systems
• Diagnose issues in refrigeration circuits effectively
• Provide necessary technical documentation to contractors
• Refer callers to appropriate personnel for on-site support
• Log call information for potential follow-up actions
Requirements:
• High school diploma or equivalent required
• At least 2 years of re...
This role requires a high school diploma and strong HVAC/R installation experience. You will diagnose and resolve system issues while providing technical support to field staff and contractors. Your customer service skills will be essential in guiding callers through troubleshooting and installation processes.
Key Responsibilities:
• Assist with troubleshooting and installation of HVAC/R systems
• Diagnose issues in refrigeration circuits effectively
• Provide necessary technical documentation to contractors
• Refer callers to appropriate personnel for on-site support
• Log call information for potential follow-up actions
Requirements:
• High school diploma or equivalent required
• At least 2 years of re...