Job Description
We are seeking a highly professional, friendly, and detail-oriented Medical Front Desk Receptionist to support a busy medical practice. This role requires someone with outstanding customer service skills, competent in handling both administrative and patient communication responsibilities.
The ideal candidate must have excellent spoken English with a clear, neutral accent, strong communication skills, and the ability to quickly learn medical procedures and workflows in order to confidently educate and assist patients.
Requirements
- Professionally manage inbound and outbound patient communications with exceptional customer service
- Coordinate appointment scheduling, confirmations, and calendar management
- Accurately maintain and update patient records within EMR/EHR systems
- Perform insurance verification and obtain required pre-authorizations in a timely manner
- Process and coordinate referra...