Job Description
Job Overview
We’re looking for a fully bilingual SAC Advisor for a collection agency.
Key Responsibilities
- Provide excellent customer service in English and Spanish
- Handle collection calls and correspondence
- Maintain accurate customer records and comply with legal requirements
Qualifications
- Experience in customer service preferred
- Excellent grammar, written, and verbal communication skills in English (B2 – C1 level required)
- High school diploma (completed and certified up to 11th grade)
- Professional behavior and proficient computer skills
- Resident of Bogotá or Soacha
- Cannot be a student at the moment; rehires subject to approval
Job Details
- Campaign: Centrinex (Bilingual)
- Position: Bilingual Customer Service and Collections Advisor
- Work hours: Monday to Friday between 7:00 AM and 6:00 PM (no weekends, Colombian hol...