Job Description
Empower patients while working as a Bilingual Patient Care Specialist at Shoppers Drug Mart in Saint-Laurent, Quebec. This full-time position is vital in ensuring patients receive the best support in our Patient Support Program.
In this role, you will be responsible for guiding patients through their treatment process, engaging effectively with doctors and clinics. Your expertise will help mitigate challenges related to reimbursement and patient adherence, making an impactful difference in their healthcare experience.
Key Responsibilities:
• Act as the main contact for patients and healthcare professionals
• Facilitate welcome calls to inform patients about their programs
• Provide education on self-injection and program benefits
• Advocate for patients in securing funding and coverage
• Coordinate timely service and medication delivery
Requirements:
• Bilingual in French and English is a must
• 2–3 years experience in healthcare settings
• Proven custo...
In this role, you will be responsible for guiding patients through their treatment process, engaging effectively with doctors and clinics. Your expertise will help mitigate challenges related to reimbursement and patient adherence, making an impactful difference in their healthcare experience.
Key Responsibilities:
• Act as the main contact for patients and healthcare professionals
• Facilitate welcome calls to inform patients about their programs
• Provide education on self-injection and program benefits
• Advocate for patients in securing funding and coverage
• Coordinate timely service and medication delivery
Requirements:
• Bilingual in French and English is a must
• 2–3 years experience in healthcare settings
• Proven custo...