Job Description
Bilingual Technical Support Representative - English-Spanish
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Bilingual Technical Support Representative - Spanish-English working in Bogota, Colombia, you’ll be a part of bringing humanity to business.
What You’ll Be Doing
- Bring your passion and love for technology to know what’s going on with the latest technology products and help customers
- Answer verbal and written incoming communications from customers
- Connect and resolve issues with customers using written communication only
What You Bring to the Role
- 2+ years of tech support and troubleshooting experience and/or a degree in IT/IS or a related field
- Excellent grammar, spelling, and written communication skills
- Strong computer skills
- Leadership, cognitive, and decision-making abilities
- Ability to recognize a...