Job Description
**Description:**
**Position Summary**
At Grand Hyatt Barcelona, one of the city’s newest luxury landmarks, we are looking for a detail-oriented and service-driven **Billing & Reservations Coordinator** to join our Reservations team.
This role is responsible for managing reservation administration, billing processes, payment collection, invoicing, and financial follow-up related to guest bookings. Working closely with Reservations, Finance, Front Office, guests, travel agencies, corporate accounts, and third-party partners, you will help ensure accurate reservation management, timely payment collection, and a seamless guest experience.
**Key Responsibilities**
+ Process, modify, and cancel individual and group reservations in Opera Cloud PMS.
+ Verify reservation details, rates, payment methods, billing instructions, and special requests.
+ Manage deposits, prepayments, payment links, virtual credit cards (VCC), and billing arrangements...
**Position Summary**
At Grand Hyatt Barcelona, one of the city’s newest luxury landmarks, we are looking for a detail-oriented and service-driven **Billing & Reservations Coordinator** to join our Reservations team.
This role is responsible for managing reservation administration, billing processes, payment collection, invoicing, and financial follow-up related to guest bookings. Working closely with Reservations, Finance, Front Office, guests, travel agencies, corporate accounts, and third-party partners, you will help ensure accurate reservation management, timely payment collection, and a seamless guest experience.
**Key Responsibilities**
+ Process, modify, and cancel individual and group reservations in Opera Cloud PMS.
+ Verify reservation details, rates, payment methods, billing instructions, and special requests.
+ Manage deposits, prepayments, payment links, virtual credit cards (VCC), and billing arrangements...