Job Description
About the role
Join our team as the central support hub for Fairstone’s branch network, helping teams deliver seamless customer experiences through expert guidance and problem solving.
You’ll be the key connection between branches and centralized departments, ensuring fast resolutions, clear communication, and smooth account operations.
Your work life
Guaranteed 37.5 hours a week.
- Monday, Wednesday and Friday 7:30am to 8:30pm
- Tuesday and Thursday 7:30am to 10:00pm
- Saturday 7:30am to 4:00pm
Open space office environment with up-to-date technology.
Responsibilities
- Respond promptly to service requests from internal clients (employees), providing guidance on procedures, policies, and resolution of moderately complex issues related to internal applications/accounts.
- Assist in‑branch representatives with managing client accounts and processing loan applications.
- Support b...