Job Description
Our Company: ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process.
**Please submit resumes in English**
The position As an integral member of the Customer Service team, you will serve as the driver of quality for customer inquiries and internal administrative functions. You will be responsible for managing customer workflows and the day-to-day processes of Contractor Development. Specifically, you will:
Proactively service and support contractor/ supplier customers
Conduct training on software products via phone, web based and face to face meetings
Participate in the implementation of sales and marketing projects
Field incoming calls, handle contractor custo...
**Please submit resumes in English**
The position As an integral member of the Customer Service team, you will serve as the driver of quality for customer inquiries and internal administrative functions. You will be responsible for managing customer workflows and the day-to-day processes of Contractor Development. Specifically, you will:
Proactively service and support contractor/ supplier customers
Conduct training on software products via phone, web based and face to face meetings
Participate in the implementation of sales and marketing projects
Field incoming calls, handle contractor custo...