Job Description
Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and 287,885 locations in 95 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services. We are always seeking TOP TALENT – experienced individuals who embrace our core values of respect, innovation, integrity and impact.
Responsible for providing friendly and efficient service to clients, agents, partners, and anyone contacting Viamericas through phone lines. The Business Solutions Representative – Africa uses various information systems to store data related to phone and chat interactions. The role is also responsible for developing and managing a portfolio of clients (Agents) through outbound calls, building commercial relationships that enable negotiations to increa...