Job Description
Job Description Job Description
About the Role
We are seeking an experienced and proactive Café Manager to lead daily operations, drive team performance, and elevate the customer experience. This role is ideal for someone who thrives in a fast-paced environment, takes initiative, and can balance leadership with hands-on service.
Key Responsibilities
- Oversee all day-to-day café operations, ensuring efficiency, cleanliness, and consistency
- Manage staff scheduling, shift coverage, and team accountability
- Train, coach, and develop team members to maintain high performance and service standards
- Monitor inventory levels, place orders, and manage vendor relationships
- Handle customer concerns professionally and ensure a welcoming environment
- Maintain compliance with health, safety, and company policies
- Support marketing initiatives, events, and in-store promotions
- A...