Job Description
Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice.
We are currently seeking a talented individual to become a Call Center Agent. An individual could be successful if they possess the following.
Essential Duties and Responsibilities
The Call Center Agent is responsible for creating and maintaining reservation records along with processing any cancellations or modifications. The Call Center Agent will also assist guests by finding the right accommodations to fit their needs, suggesting different packages or amenities that Oaklawn offers as well as providing a memorable first impression. Always presents a friendly and professional image at the Hotel/Casino. The following and other duties may be assigned as necessary:
- Anticipate guest...