Job Description
Call Center Billing Representative Build valuable customer service and billing experience in the insurance sector while supporting inbound inquiries and account-related requests. This dynamic role offers a fast-paced environment, meaningful interactions with customers and internal teams, and the opportunity to contribute to a positive customer experience every day. What is in it for you: Hourly salary of $19.15. 9-month contract. Full-time position: 37.5 hours per week. Rotating shifts within call centre hours. Availability for evening and Saturday shifts is required. Monday to Friday: 8:00 am to 8:00 pm. Saturday: 8:30 am to 4:30 pm. Hybrid: 2-3 days/week in Markham office. Responsibilities: Provide excellent customer service to Licensed Insurance Advisors, Contact Centre staff, Insurance Branch staff, and customers. Investigate and resolve billing discrepancies in collaboration with insurance partners and underwriters. Support inbound billing inquiries as a representative ...