MCI

Call Center Representative | Hiring Immediately

📍 Location
sydney, cape breton regional municipality
⏰ Job Type
Full-time
📅 Posted
June 06, 2026
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Job Description

Sydney, NS
POSITION OVERVIEW
Join our team and grow with us! We are now hiring Call Center Representatives to answer inbound calls and support customers through the sales process. Learn the latest customer service and selling techniques while raising customer satisfaction with new products and services. Experienced or entry-level candidates should be willing to learn on the job, have excellent communication skills, and be highly reliable.

  • POSITION RESPONSIBILITIES
WHAT IS A CALL CENTER REPRESENTATIVE ?
In this position, you will resolve customer service calls using modern contact center technology and customer experience strategy. When opportunities arise, you will learn to quickly educate the customer and close sales while maintaining high levels of satisfaction. You will be responsible for managing accounts for some of the most recognized brands in the world as an expert on products, technology, ...

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