Job Description
Position Summary
To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities. Ensuring a zoned and stocked sales floor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic patterns.
What you’ll do
- Providing excellent customer service by greeting all customers in a polite and friendly manner, assisting customers by promoting products or services, locating merchandise and helping with purchase decisions, resolving customer issues and referring concerns where appropriate.
- Delegating, assisting and following up on the completion of Customer Availability Process tasks – Section work, capping bins, stocking picks.
- Delegati...