Cargo & Logistics Customer Service Agent

DHL is seeking an Agent Customer Service based in Bogotá, Colombia. The role involves handling customer inquiries, resolving account queries, and providing timely service support. The ideal candidate has a university degree, less than two years of experience in customer service, and excellent computer skills.

You will work to ensure customer satisfaction and retention, manage call volumes, and promote company products. This position offers a challenging yet rewarding opportunity to contribute to the success of DHL.