Job Description
Central Operations Manager is responsible for driving store-level performance, ensuring operational excellence across the retail network, and acting as the key connect point between stores, category, marketing, supply chain, HR, and finance teams. The role requires strong analytical capability to consolidate data from multiple stakeholders and leverage AI tools to build dashboards that enable faster, data-driven decision-making.
KEY RESPONSIBILITIES:
• Oversee day-to-day operations across assigned stores to ensure SOP compliance, visual merchandising standards, and customer experience benchmarks are met.
• Drive sales targets, inventory accuracy, shrinkage control, and cost optimization at the store level.
• Monitor store performance through regular audits, store visits, and performance reviews with store managers.
• Ensure adherence to statutory, safety, and compliance requirements across all store locations.