Job Description
Chief Operating Officer (COO) – Restaurant Group | East Africa
Uganda & Kenya | 18+ Branches | Rapid Expansion
A leading and fast-growing restaurant group in East Africa is seeking an exceptional Chief Operating Officer (COO) to drive operational excellence, growth, and innovation across multiple locations.
This is a unique opportunity for a visionary hospitality leader who can build high-performing teams, scale operations, enhance customer experiences, and leverage technology to shape the future of dining in East Africa.
Responsibilities
-Lead multi-branch restaurant operations across Uganda and Kenya.
-Drive profitability, operational excellence, and world-class customer experiences.
-Develop and empower senior leadership teams and branch managers.
-Establish KPIs, performance systems, and operational standards.
-Lead expansion strategies and new branch openings.
-Strengthen brand culture, service quality, and gues...