Job Description
OVERVIEW
The Clerical Navigator position is responsible for the coordination and scheduling of all referrals, diagnostic investigations, and treatments for referred patients; ensuring all information is available to patient and care providers prior to and duringthe patients visit(s) to the Oncology/Hematology Clinics.
The Clerical Navigator ensures patients are effectively and efficiently navigated through the cancer care system, this includes liaising with clinicians, stakeholders and community partners. The Clerical Navigator is responsible for monitoring patient satisfaction, as it relates to the patient’s experience in the clinic, and in collaboration with hospital stakeholders and monitor data quality.
EDUCATION
- High School Graduation or its equivalent required.
- Graduate of a medical/secretarial/administration program at a community college level or other health care approved preparation preferred.
- Succ...