Job Description
Enhance customer experiences as a Client Care Specialist at Amplifon in Chilliwack, BC. Focus on appointment management and supporting Hearing Care Professionals in delivering quality service.
Join Amplifon, a Global Top Employer 2026, as a Client Care Coordinator for a full-time, onsite position. In this role, you will coordinate customer intake processes, confirm appointments, and assist in hearing screenings. Your expertise will support both customers and the clinical team to drive performance and customer satisfaction.
Key Responsibilities:
• Manage customer intake and set appointment expectations
• Coordinate and confirm appointments via phone and in-person
• Support Hearing Care Professionals during screenings
• Maintain customer database for accuracy and compliance
• Engage in marketing efforts and drive appointment performance
Requirements:
• High school diploma or equivalent
• 2+ years of administ...
Join Amplifon, a Global Top Employer 2026, as a Client Care Coordinator for a full-time, onsite position. In this role, you will coordinate customer intake processes, confirm appointments, and assist in hearing screenings. Your expertise will support both customers and the clinical team to drive performance and customer satisfaction.
Key Responsibilities:
• Manage customer intake and set appointment expectations
• Coordinate and confirm appointments via phone and in-person
• Support Hearing Care Professionals during screenings
• Maintain customer database for accuracy and compliance
• Engage in marketing efforts and drive appointment performance
Requirements:
• High school diploma or equivalent
• 2+ years of administ...