Job Description
Application Deadline: 05/07/2026
Address: 525 8th Ave SW East Tower
Job Family Group: Commercial Sales & Service
Provides daily operational service support and ensures the delivery of exceptional client experiences. Resolves client problems in a prompt and effective manner, while ensuring that enhancement opportunities are identified and addressed or referred during client service interactions.
- Ensures that tickets are resolved per client’s expectations
- May be able to apply interest adjustments based on limits.
- Tracks collection of client service fees.
- Analyses client feedback, market trends, and competitive intelligence to provide actionable insights for strategic planning.
- Identifies process improvements to meet client needs more efficiently.
- Provides input into the planning and implementation of operational programs.