Job Description
Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.
The Client Implementation Coordinator serves as the primary contact for new Blackline clients and those undergoing major account changes, ensuring smooth and successful implementations. They understand client needs by gathering requirements for successful deployments and providing effective change management support. They lead the setup of customized online account structures, ensuring optimal configurations for each client. They provide comprehensive training on hardware, software, and data analytics to help clients fully leverage Blackline’s products and services. They build strong, lasting relationships with clients from day one, setting the stage for ongoing success and collaboration.