Job Description
This is a remote position. SOLO Network, the flagship product of SPARK+, is an AI-powered upskilling and credential-first platform that helps learners build skills, showcase achievements, and connect with opportunities. We work closely with students, educational institutions, and employers to create a stronger bridge between learning and careers. We are looking for a proactive and people-focused Client Relations Associate who can build strong relationships with institutions, learners, and partner organizations while ensuring a smooth and positive experience across the SOLO ecosystem. The ideal candidate should have excellent communication skills, strong coordination abilities, and a passion for helping clients and users achieve success through the platform. Responsibilities Coordinate regularly with clients, institutions, admins, and users to understand product usage, feedback, and challenges. Collect client insights, feature requests, user concerns, and improvement suggestions and c...