Job Description
Client Service Analyst - Associate – Bogota
At Capgemini Engineering, the world leader in engineering services, we bring together a general team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life‑saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries.
Responsibilities
- Oversee the delivery of content to clients, translating business needs into technical requirements, configuring deliverables to client specifications, executing standard operating procedures, and performing quality checks; ensure high levels of client satisfaction and support revenue growth through high‑quality service delivery and data management.
- Coordinate and execute ongoing analytic and ad‑hoc requests, producing high‑quality reports and presentations for clients.
- Utilize stron...