Job Description
Education and Experience
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
Work setting
- Associations and non profit organizations
- Social service or charity agency
Tasks
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients' inquiries and provide information
Computer and technology knowledge
- Salesforce
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Bending, crouching, kne...