CIBC

Client Service Expert at CIBC

📍 Location
burnaby, metro vancouver regional district
⏰ Job Type
Full-time
📅 Posted
May 23, 2026
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Job Description

Join CIBC's Personal and Business Banking Team as a Client Service Expert. Provide exceptional client support to help clients achieve their financial goals in a full-time role.
In this critical role, you'll engage with clients in a fast-paced Banking Center, assisting with accounts and transactions. Your ability to connect clients with appropriate CIBC team members will significantly impact their banking experience. The position requires flexibility to work in multiple locations during banking hours, including evenings and weekends.
Key Responsibilities:
• Assist clients with daily banking needs and products
• Connect clients to relevant CIBC teams for support
• Solve client issues with proactive problem-solving
• Introduce clients to mobile banking technology
• Foster meaningful client relationships through engagement
Requirements:
• Strong client service orientation
• Excellent problem-solving skills and accountability
• Flexibility to work evenings a...

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