Job Description
We are looking for a motivated and driven Client Service Representative to join our team in LATAM.
Responsibilities
- Promoting and selling the benefits of the COMPASS suite of products to subcontractors who are not familiar with our paid product.
- Developing, growing, and nurturing client relationships.
- Addressing all client inquiries on technical issues, processes, and fees.
- Responding to incoming and outgoing client calls and emails.
- External outreach to support educational and promotional campaigns.
- Leveraging client relations to gain new business, and providing client feedback to our internal teams to promote company growth.
Qualifications
- Exceptional level of written and verbal communication skills.
- A minimum of 2 years of experience in customer service and/or sales.
- Previous client‑facing experience in construction or software as a service (SAAS) is a plus.