Job Description
- Verify client visits using AlayaCare software and ensure data accuracy.
- Process and verify documentation related to the Home at Last (HAL) program.
- Provide phone and front desk support at the main office.
- Perform general administrative duties including filing, data entry, document preparation, and record maintenance.
- Manage mileage approvals for staff and volunteers.
- Support timecard adjustment forms as required, ensuring accuracy and appropriate approvals.
Health, Safety, and Workforce Support
- Support PPE ordering, tracking, and distribution to ensure staff and volunteer safety.
- Assist with mask fit testing coordination and related administrative tracking.
Quality Improvement and Client Experience
- Support organizational quality improvement initiatives.
- Conduct follow‑up calls to clients to collect Net Promoter Score (NPS) feedback.
- Compile, track, ...