Job Description
About the Job:
Poseidon Cleaning Services in Pembroke, Ontario is looking for a dependable, organized, and computer-savvy Client Services & Office Coordinator to help manage the day-to-day flow of our cleaning service business.
Poseidon Cleaning Services in Pembroke, Ontario is looking for a dependable, organized, and computer-savvy Client Services & Office Coordinator to help manage the day-to-day flow of our cleaning service business.
This person will be the main point of contact for customers and will play a key role in answering phones, scheduling appointments, managing the service calendar, and keeping customer and job information organized in our business software.
This role is ideal for someone who is friendly, detail-oriented, comfortable with technology, and able to keep track of multiple bookings, customer requests, and schedule changes throughout the week.
Key Responsibilities:
Answer incoming phone calls, emails, and customer inquiries in a friendly and professional manner.
Answer incoming phone calls, emails, and customer inquiries in a friendly and professional manner.
- Schedule customer appointments and manage the daily/weekly service calendar. <...