Job Description
Client Solutions Manager – Global Business Solutions – Canada
Location: Toronto
Employment Type: Regular
Overview
The Client Solutions Manager (CSM) works closely with the sales team to support client objectives and deliver best‑in‑class service. The role involves negotiating and optimizing opportunities, using data to build consultative solutions, and ensuring revenue growth and client satisfaction.
Responsibilities
- Manage and grow post‑sale client relationships and revenue for advertisers.
- Become an expert in TikTok solutions and adapt recommendations quickly to varying client needs.
- Grow revenue, educate, and lead upsell conversations post initial sale.
- Spearhead client education on products and updates to advise best approaches.
- Outline and oversee measurement strategies and track metrics.
- Identify optimization opportunities to improve performance.
- Demonstra...