Job Description
About Us
We're Your Accountant, a modern, fully online accountancy firm specialising in ecommerce (Your Ecommerce Accountant), crypto, influencer, and generalist businesses. With a team of 21, we're growing fast through multiple niche brands and a youtube presence.
About the Role
We are hiring a Client Success Associate to support business growth by owning key client administration and onboarding processes.
This role exists due to rapid client growth and operational strain on existing team members, with onboarding and admin tasks currently spread across Operations Management and Executive Assistant roles, causing clashes in priorities and inefficiencies.
Initially, the role will focus heavily on company administration, registrations, and compliance-related tasks, with a 3 month development into a broader Customer Success / Client Onboarding role.
Why This Role Is Needed
As the firm scales:
- Operations Managers are spending ...