Job Description
AAG seeks a CNC Machine Service Technician to provide expert on-site support, installation, and training for our innovative CNC products, focused on enhancing customer satisfaction.
In this role, the Field Service Technician will be pivotal in delivering maintenance, repairs, and warranty services for AAG's CNC Router Machines. Regular travel is essential as you will interact directly with clients, resolving their concerns and ensuring optimal product functionality. Collaboration with engineering teams on product improvements is also required.
Key Responsibilities:
• Install and service CNC Router Machines professionally
• Train customers to maximize machine use
• Address product and service-related issues promptly
• Support customers through telephone and online communication
• Work with engineers on product upgrades and development
Requirements:
• Degree or Diploma in Electrical/Electronic Controls
• Familiarity with CAD and high voltage systems
• Exp...
In this role, the Field Service Technician will be pivotal in delivering maintenance, repairs, and warranty services for AAG's CNC Router Machines. Regular travel is essential as you will interact directly with clients, resolving their concerns and ensuring optimal product functionality. Collaboration with engineering teams on product improvements is also required.
Key Responsibilities:
• Install and service CNC Router Machines professionally
• Train customers to maximize machine use
• Address product and service-related issues promptly
• Support customers through telephone and online communication
• Work with engineers on product upgrades and development
Requirements:
• Degree or Diploma in Electrical/Electronic Controls
• Familiarity with CAD and high voltage systems
• Exp...