Job Description
**Summary**
The Collections Supervisor leads the daily operations of the Collections Team, including performance management and annual review processes. This role also oversees third-party agency recovery efforts by monitoring performance and supporting strategic initiatives to improve collection outcomes.
**Responsibilities**
+ Supervise others, including interviewing, hiring, performance management, motivating, and training. Will typically supervise a staff of 5-6 associates.
+ Conduct regular meetings and provide frequent feedback to associates to develop them and provide a career path.
+ Leads the oversight of third-party collection vendors to assure placement schedules are timely, recovery results are in line with Company expected liquidation rates, compliance monitoring, and lead in strategical efforts.
+ Remain compliant with our policies, processes, and legal guidelines.
+ Assure adherence to FDCPA and state and federal laws and regulation...
The Collections Supervisor leads the daily operations of the Collections Team, including performance management and annual review processes. This role also oversees third-party agency recovery efforts by monitoring performance and supporting strategic initiatives to improve collection outcomes.
**Responsibilities**
+ Supervise others, including interviewing, hiring, performance management, motivating, and training. Will typically supervise a staff of 5-6 associates.
+ Conduct regular meetings and provide frequent feedback to associates to develop them and provide a career path.
+ Leads the oversight of third-party collection vendors to assure placement schedules are timely, recovery results are in line with Company expected liquidation rates, compliance monitoring, and lead in strategical efforts.
+ Remain compliant with our policies, processes, and legal guidelines.
+ Assure adherence to FDCPA and state and federal laws and regulation...