Job Description
To enable the efficient, accurate, and timely execution of sales activities and in some cases near link with logistics, and financial operations across EMEA & APAC regions by providing high-quality administrative support, ensuring process consistency, and enhancing cross-functional collaboration that drives commercial performance and customer satisfaction.
► Result Area 1
Process Execution and Optimization :
CSS should heavily involved in executing key Commercial Processes such as,
◆ Activities
● Order Offer Creation: Generating accurate quotes, proposals, and contracts for clients.
- Support EMEA & APAC with Manual offer and order creation
- Validation of internet offers and orders
- Upload offers, orders or invoices on the customer’s portal
- Maintain and update sales record in CRM
- Support Sales Reporting, metrics dashboards and pipeline tracking.
- Analyze and follow up on support activities as per decided KPI .
● Order Processi...