FirstService Residential
Community Services Administrator (Customer Service Administrator)
Job Description
Description
Job Responsibilities
Reporting to the Team Lead, Community Support Services, the Community Support Administrator provides exceptional customer service to our condominium corporations and suppliers while assisting the Community Managers with the day-to-day management of a condominium property portfolio.
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
- Partner closely with Community Managers to foster open communication regarding all activities related to their portfolios.
- Provide full administrative support within the community management team. For example, prepare professional correspondence, documents and invoices; prepare meeting agendas; filing and record keeping.
- Responding to requests within a timely manne...