Job Description
Join Connect Hearing in North York, ON, as a Customer Care Representative and help transform hearing health! Your commitment to exceptional service can make a significant impact.
As part of the Connect Hearing team, you will serve as the frontline support for our clients. This role emphasizes exceptional communication while managing appointments and client accounts. You will work closely with hearing professionals and insurance for smooth operations.
Key Responsibilities:
• Provide top-notch service via phone, in-person, and email
• Schedule appointments for our Hearing Care Professionals
• Build and maintain strong relationships with clients
• Liaise with insurance for billing and accounts
• Assist with minor in-clinic repairs with training
Requirements:
• Excellent customer service and communication abilities
• Accounts receivable experience is a plus
• Alignment with our passion for helping others...
As part of the Connect Hearing team, you will serve as the frontline support for our clients. This role emphasizes exceptional communication while managing appointments and client accounts. You will work closely with hearing professionals and insurance for smooth operations.
Key Responsibilities:
• Provide top-notch service via phone, in-person, and email
• Schedule appointments for our Hearing Care Professionals
• Build and maintain strong relationships with clients
• Liaise with insurance for billing and accounts
• Assist with minor in-clinic repairs with training
Requirements:
• Excellent customer service and communication abilities
• Accounts receivable experience is a plus
• Alignment with our passion for helping others...