Job Description
Become a key player in the Jonas Software Support Team as a Construction ERP Support Analyst. Utilize your problem-solving skills and accounting knowledge in this dynamic, engaging role.
As part of the Jonas Construction division, you will provide essential application support for our ERP accounting software. Your responsibilities will include monitoring tickets, communicating with clients, and using your troubleshooting skills to resolve issues effectively. Previous customer service experience and a thorough understanding of accounting principles are vital for success in this role.
Key Responsibilities: • Provide ERP support for construction accounting applications • Analyze user processes and detect report deficiencies • Manage client issues efficiently with time-management skills • Communicate resolution progress to clients clearly • Collaborate with departments to expedite solutions
Requirements: • Experience in software application support preferred • Kn...
As part of the Jonas Construction division, you will provide essential application support for our ERP accounting software. Your responsibilities will include monitoring tickets, communicating with clients, and using your troubleshooting skills to resolve issues effectively. Previous customer service experience and a thorough understanding of accounting principles are vital for success in this role.
Key Responsibilities: • Provide ERP support for construction accounting applications • Analyze user processes and detect report deficiencies • Manage client issues efficiently with time-management skills • Communicate resolution progress to clients clearly • Collaborate with departments to expedite solutions
Requirements: • Experience in software application support preferred • Kn...