Job Description
This role supports the day-to-day production flow for the Creative Services team by intaking requests, creating and updating Jira tickets, and keeping project details organized from kickoff through delivery. You’ll work closely with the creative manager, designers, copywriters, and marketing partners to confirm required inputs, keep timelines visible, and help projects move through reviews and approvals. You’ll also provide light copy support as needed (quick edits, short-form copy, headlines, and internal/client-facing notes) to help work stay on track.
SCOPE OF WORK
- Own day-to-day intake and traffic: receive requests, confirm required inputs, and route work to the right team members
- Build and manage Jira tickets (brief accuracy, owners, due dates, statuses) and maintain clear project visibility
- Maintain production schedules; balance capacity, flag resourcing conflicts, and help prioritize against deadlines and business needs