JPMorgan Chase

Conversation Designer Vice President

📍 Location
New York, NY
⏰ Job Type
Full-time
📅 Posted
July 15, 2026
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Job Description

Shape the future of user experience with strategic design initiatives that blend business needs and user insights.
As an Experience Design Vice President in Chase Digital Assistant team, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.

As a Conversation Design Lead on the Chase Digital Assistant (CDA) Conversation Design team, you will play a critical role in promoting AI innovatio...

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