Job Description
Position: CONVERSION - RETENTION AGENTS (DE - FR ) [Tunisia]
Company: The Talent Hunter
Location: Tunis
Contract Details: Full-time, Permanent
A leading company in Tunisia is currently seeking highly motivated and skilled Retention Agents (DE) to join their team in Tunis, Tunisia. As a Retention Agent, you will be responsible for maintaining and strengthening our client relationships, ensuring their satisfaction and loyalty to our company.
Key Responsibilities:
- Build and maintain strong relationships with clients through regular communication and excellent customer service
- Understand clients' needs and provide solutions to meet their expectations
- Collaborate with other teams to provide a seamless and positive experience for clients
Qualifications:
- Fluency in German or French (written and spoken) is a must
- Previous experience in a similar role, is a must
- Excellent communication and ...