Job Description
Job Description
The Coordinator, Store Implementations & Support is responsible for IT tasks that include: Store Changes, Closings and Net New builds, Store MACs, Store Cabling and Equipment Support and assisting senior team members when required.
KEY DELIVERABLES
- Customer Satisfaction: Provide outstanding services and support to our customers to ensure a joyful experience every time. Measurement: 100%
- Incident tickets: All Cherwell tickets must be acknowledged and resolved within the set SLA. Measurement: 95%
- Support retail store IT initiatives within budget and schedule
KEY ACCOUNTABILITIES
Functional
- Responsible for IT tasks related to store renovations,&#...