Job Description
Act as the single point of coordination for relocation services to transferees based on the client's relocation policy. Services and related benefit consultation provided by the Mobility Advisor may include home marketing, home sale, home purchase, temporary or rental home finding, lease cancellation, and household goods movement. The Mobility Advisor works in the best interest of the transferee and client with the highest commitment to outstanding service and delivering an exceptional experience to the transferring employee.
Key Responsibilities
- Contact the relocating employee to review policy for services authorized by the client
- Perform a needs assessment for each relocating employee to assist in coordinating authorized services
- Manage all exceptions and maintain communication with the corporate client on transferee issues, resolution, policy administration and ideas for improvement. This function may also include quarterly and year-...