Job Description
As a Corporate Trainer/Auditor at D Spot Franchising Inc., you will play a key role in enhancing operational excellence and service quality across our food franchise system. You will train and supervise franchisees and their staff on best practices in cleanliness, hygiene, operations, and customer service, while conducting audits at D Spot Dessert Café locations to ensure compliance with company standards and policies. Additionally, you will support new franchise locations by assisting with store setups, training new franchisees and their teams, and providing on-site operational guidance to ensure successful openings and consistent brand standards.
Key Responsibilities
Training Development and Supervision
- Lead the design and implementation of training programs aimed at improving staff knowledge in cleanliness, hygiene, operational procedures, and customer service standards.
- Conduct regular training sessions, workshops, and on‑site train...