Job Description
Transform the 311 user experience in Toronto, ON as a Senior CRM Solutions Designer. Leverage your Salesforce skills to configure and customize a state-of-the-art platform under a hybrid work setting.
In this senior role, you will be responsible for the configuration and customization of Salesforce Experience Cloud to enhance the 311 service interface. Your expertise will guide the development of essential digital components and ensure the alignment of project deliverables with regulatory standards and accessibility guidelines. Collaborate with internal teams and external vendors for technical enhancements and delivery.
Key Responsibilities:
• Deploy Salesforce components for the 311 interface
• Innovate front-end service request journeys and forms
• Build and implement Lightning Web Components (LWC)
• Integrate backend processes with Salesforce solutions
• Support testing and post-launch stabilization
Requirements:
• 10+ years in project and program manageme...
In this senior role, you will be responsible for the configuration and customization of Salesforce Experience Cloud to enhance the 311 service interface. Your expertise will guide the development of essential digital components and ensure the alignment of project deliverables with regulatory standards and accessibility guidelines. Collaborate with internal teams and external vendors for technical enhancements and delivery.
Key Responsibilities:
• Deploy Salesforce components for the 311 interface
• Innovate front-end service request journeys and forms
• Build and implement Lightning Web Components (LWC)
• Integrate backend processes with Salesforce solutions
• Support testing and post-launch stabilization
Requirements:
• 10+ years in project and program manageme...