Job Description
Cross Border Specialist We are looking for a Cross Border Specialist to manage and optimize the performance of Third-Party Logistics (3PL) providers across South America. This role plays a key part in ensuring efficient cross-border operations, seamless customs clearance, strong last-mile performance, and effective reverse logistics.If you enjoy working with data, solving operational challenges, and collaborating with international partners in a fast-paced environment, this opportunity is for you!What you’ll do:Monitor and manage 3PL performance, ensuring compliance with SLAsTrack customs clearance deadlines and identify operational bottlenecksPerform root cause analysis and implement corrective action plansManage order delays, system failures, and tracking rule accuracySupport last-mile operations and improve delivery performanceAnalyze KPIs such as failure rates, delivery performance, and customer feedbackCollaborate with logistics partners to reduce return cycle timesEnsure proper ...