Job Description
Job Summary/Purpose
Customer Service is the direct link between the end use customer and the Magris Talc internal customers such as sales representatives, finance, warehouses, and plant production personnel.
Key Tasks And Responsibilities
- Fully supports the location health, safety, environmental and quality programs by participating in their implementation and enforcement as well and Company programs and policies.
- Essential for processing customer orders, understanding and communicating customer needs to internal and external customers.
- Receives orders for product by mail, telephone, fax, email or personally from customers or Company employees acting on the customer’s behalf.
- Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by the customer.
- Prepares order form and verifies all customer order information, including, but not limited to, price, freight, ...