Job Description
This position is a highly visible role dedicated to interacting with and supporting MTU Maintenance Dallas, Inc. (MTU-D) customers around the globe. This position will be responsible for managing customer relationships, and assure compliance with technical, financial, reporting and delivery commitments within agreed upon terms and conditions.
As the primary point of contact for valued customers, the account manager acts as a liaison with production, quality, engineering, planning, sales, and all other local and MTU network support teams at domestic and international locations. The Customer Account Manager reviews required workscope, and generates maintenance proposals in line with company approved technical and financial terms and conditions. The CAM monitors project progress and collaborates with finance and accounting teams to generate and review project invoices in a timely manner. The CAM also reviews customer engine and equipment storage status and reports associ...